At some point, you may come into a frustrating situation in which you have unfortunately lost access to your account. It’s crucial to remember your password and to keep it secure, but we all understand that there might be a time when you have really forgotten your own password. Don't worry. Fill in the Proof of Ownership form below carefully and provide all the necessary details as much as you can. You shall provide valid evidence to illustrate your ownership of the account you have mentioned. That says, you shall be able to provide the most fundamental information about your account. The more information you could provide, the higher the chance of getting your account recovered. Once we have gone through the verification process and have confirmed the ownership, you will be notified through e-mail together with your new password, which could be, later on, changed in the server with the /changepassword <oldpw> <newpw> command.
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